Roku Voice Remote Pro users who also own a Sony soundbar may have noticed a recent issue with their remote's ability to control their soundbar's volume and mute settings. Despite being able to do so for a long time, some users recently found that their Roku Voice Remote Pro no longer controls their Sony soundbar.
This issue has prompted users to go through the "set up remote for TV control" process again, which requires them to input the brand name of their soundbar. This is an essential step that allows their Roku Voice Remote Pro to properly sync with their Sony soundbar and enable voice control of volume and mute.
Unfortunately, even after redoing the setup process, some users have reported that their Roku Voice Remote Pro is still unable to control their Sony soundbar. This can be frustrating, especially for those who have gotten used to using voice control to adjust their soundbar's volume and mute.
As a workaround, some users have resorted to using their soundbar's physical remote to control their volume and mute settings. This is certainly not ideal, but it is a temporary solution until Roku and Sony can resolve the issue.
Overall, it is important for Roku Voice Remote Pro users to ensure that they properly set up their remote for TV control and input the correct brand name of their soundbar. This will help ensure that their remote can properly sync with their soundbar and enable voice control of volume and mute.